Category Archives: support

Terms & Condition

Thank you for visiting the Kede website. Kede mainly manufactures Construction machinery components and parts for more than 10 years.

This website and its contents are protected under China and international law as copyrighted works. Reproduction, display, copies, or derivations of this work and/or sale of this work without the express written permission of Kede is expressly prohibited. Anyone who displays, reproduces, copies, creates derivative works for commercial or non-commercial purposes without the express written permission of Kede is in violation of copyright law and is liable for copyright infringement and all other penalties authorized by law including, but not limited to criminal prosecution.

Kede does not sell, rent or trade personal information collected about you to any other business entity.

Terms Of Sale

All sales and orders are deemed a legal contract between the Customer and Kede. The Customer accepts the Sale Agreement by making a purchase, placing an order.

During your visit to kedetrade.com, we may ask you to provide us with such personal information as your e-mail, name, address, and phone number. This information may be used by Kede to provide you with updated information on our products, special offers, company newsletters, or any other information that we believe would be of interest to you. In the event that you would like to be removed from our mailing or e-mail list please contact us by e-mail at [email protected].

The content included in this site is protected by China and international copyright laws, meaning that you may not copy, reproduce, distribute or publish any material from this website. Links to this website are allowed only with prior permission from the webmaster at Kede .
Kede reserves the right to remove any message on the message board without notice. We are not responsible for the content of messages posted on the board.

Kede All rights reserved.

Privacy Policy

The following are the terms of a legal agreement between you and Kede. By accessing, browsing, or using the Kede website(https://www.kedetrade.com), you admits that you have read, understood, and agreed, to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, do not use this website please.

This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Kede may also make improvements and changes in the products or the programs described in this information at any time without notice. Kede assumes no responsibility regarding the accuracy of the information that is provided by Kede and the use of such information is at the recipient’s own risk.

Kede provides no assurances that any reported problems may be resolved with the use of any information that Kede provides. By furnishing information, Kede does not grant any licenses to any copyrights, patents, or any other intellectual property rights. Kede does not want to receive confidential or proprietary information from you through our website. Please note that any information or material sent to Kede will be deemed NOT to be confidential.

By sending Kede any information or material, you grant Kede an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that Kede is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless

  1. we obtain your permission to use your name.
  2. we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it
  3. we are required to do so by law.

Information of Kede published on the World Wide Web may contain references or cross-references to Kede products, programs, and services that are not announced or available in your country. Such references do not imply that Kede intends to announce such products, programs, or services in your country. Consult your local Kede business contact for information regarding the products, programs, and services that may be available to you.

Kede’s obligations with respect to its products and services are governed solely by the agreements under which they are provided. If you obtain a product or service from Kede off this website that is provided without an agreement, that product or service is provided “AS-IS” with no warranties whatsoever, express or implied, and your use of that product or service is at your own risk.

Kede makes no representations whatsoever about any other website which you may access through this one. When you access a Non-Kede website, even one that may contain the Kede Logo, please understand that it is independent of Kede , and that Kede has no control over the content on that website. In addition, a link to a Non-Kede website does not mean that Kede endorses or accepts the content, or the use,of such website. And it also means Kede no liability any arising therefrom responsibilities. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses, and other items of a destructive nature.

In no event will Kede be liable to any party for any direct, indirect, special, or other consequential damages for any use of this website, or on any other hyperlinked website, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handling system or otherwise, even if we are expressly advised of the possibility of such damages.

All information is provided by Kede on an “AS IS” basis only. Kede provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose, merchantability, and non-infringement. Kede may revise these terms by updating this posting at any time. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current terms to which you are bound.

Guarantee & Warranty

100% Service Guarantee & Product Warranties

Kede’s production line has undergone 20 years of experience as well as the market recognition, the quality of Kede products is also very competitive, which has obtained ISO9001, CE and other certifications. Each product has been inspected by 6 departments before it leaves the factory, and it can be sold only if it is qualified.

All products purchased by Kede will enjoy the warranty and after-sales service provided by us. The free warranty and after-sales service include the following:

  1. The quality assurance is only cover products quality problems that are not artificially damaged by users;
  2. 1 year warranty is provided for steel structural parts, motors, and non-wearable parts;
  3. Wire rope enjoys 6 months free warranty;

The wearing parts do not provide free warranty service. If there is product damage caused by unreasonable use, Kede will also cooperate with maintenance and technical guidance. If you need engineer to be send out, the fees will be paid by user.

Please contact after-sales service staff of Kede for details of the specific product quality warranty after ordering.

If you have any questions during the use, please visit our website: www.kedetrade.com , or contact our customer servicer.

Customer Service

Kede provided perfect pre-sale and after-sale service over 10 years.

Our sales team will provide you with various materials and technical services, and will answer any questions you encounter in the process. Multiple service modes guarantee to provide you with more time and better service.

Pre-Sale Service

Our pre-sales team will confirm the construction machinery model with you , as well as the matching components and spare parts. If you have a need for design customization, Kede’s technical department will confirm the design drawings with you, polish the samples, and proceed to mass production after confirmation.

Customization and OEM Service: The manufacturing superiority and technical capacity of Kede attract both customization and OEM customers from different countries. These service includes Brand planning, Appearance design, Structural design, Functional design, etc.

After-Sale Service

Kede will supply user’s manual and pictures for installation, operation, maintenance and troubleshooting. Our professional team will offer technical guide by E-mail, Telephone, Mobile, WhatsApp, Skype, Wecha, etc. 24/7 online chatting service will solve any problem from you.

Welcome to Kede factory for technical and selling discussion. We will offer professional guidance as well as the effective face-to-face training. We have pre-assembled equipment, all sorts of tools, and a testing facility to look over.

Buyers Reading

Dear Kede customers, construction machinery users from all over the world, and friends who love Kede products, thank you for your trust in Kede . Before you order and use our products, please be sure to read the following text, thank you:

Confirm The Product

Kede products involve parts and accessories of construction machinery such as excavators, loaders, dozers, etc. First of all, please tell us some important information such as the excavator(other machinery) brand, models,parameter requirements for the accessories through questionnaires 、emails or WhatsApp. We will ask the technical engineer to confirm.

Confirm The Purchase Quantity And Date

Kede has a wide range of products and can provide parts and accessories for many brands of machinery.The products with some models do not have enough stocks. You need to tell us your purchase quantity and delivery date. We will coordinate production plans and transportation.

Reconfirm The Product Design

Please reconfirm the product drawings, parameters, colors, trademarks, connecting parts design, etc. If you need personalized customization, please provide customized drawings. If you need designing by Kede technical department,please provide detailed requirements.After confirmation, please sign a product confirmation agreement with the Kede Department of Commerce.

Place An Order

After the confirmation is completed, we will sign the purchase agreement and other business contracts with you. After the contract payment is paid, Kede will arrange the delivery or production of your products in time.

Kede has provided products and services to more than 500 companies and users.The quality of the products has reached the international first-class level, and the super high cost performance also provides customers with high value.

Looking forward to our cooperation!